Client Solutions Architect, London, 100k, AWS Partner

at Jefferson Frank
Location London
Date Posted September 7, 2019
Category Default
Job Type Full-time


We are helping companies & IT professionals who have invested in the cloud to continuously monitor their AWS & Azure cloud infrastructure. Our platform focuses on all major elements of cloud governance, security, real-time threat detection, pre-deployment code scanning, Auto-healing, best practices auditing, compliance, and automation of the environment.

The Opportunity:

Work for a high growth cloud security SaaS company. We are an emerging global market leader for AWS & Azure continuous assurance and we are growing fast with an ambitious and talented leadership team. We only want and focus on getting the top 10% of talent and we offer competitive salaries, equity incentive, great benefits, and a high-energy environment with lots of room for personal and professional growth.

Purpose of the Role:

The primary focus of this role is to lead our technical customer success and pre-sales engineering efforts in the EMEA region. The team already consists of two individuals in Canada & Australia with another hire approved in the US.


  • Working experience with DevOps, Cloud, end-point, network or application-based security technologies
  • Must have strong AWS / Azure and/or DevOps and/or security experience
  • Excel in customer-facing environments
  • Strong verbal and written communication skills with a focus on needs analysis, positioning, business justification, and closing techniques
  • Excellent presentation and demonstration skills
  • Ability to work independently and as part of a global team (4 time zones)
  • Ability to travel locally & regionally when required
  • Willingness to lend a hand in other areas of our growing business as needs arise
  • SaaS and/or start-up experience preferred.


  • Training and development of certifications and skill sets
  • Flexible working
  • Chance to work with an awarding winning AWS partner
  • Competitive salary and bonus
  • Fast track progression opportunities


  • This is a pre-sales and post-sales role
  • Display a working knowledge of how to use API based services and CloudFormation templates to deepen a customer's use our company
  • Communicate frequently with direct sales colleagues & customers
  • Communicate with Head of Marketing and Head of Sales on any customer feedback that can strengthen the overall commercial process and provide critical customer feedback for future product development requirements.
  • Work closely with strategic clients on all things cloud and cloud security to help ensure they meet their own security and governance objectives
  • Engage with customers daily to answer questions and capture feature requests for Jira
  • Attend meetings as required with sales staff, managers, technical personnel, and others to discuss product information, sales goals, and inter-departmental coordination efforts
  • Participate in customer presentations, both via webinar and onsite.
  • Provide comprehensive training for new partners
  • Develop a keen understanding of the competitive environment in Cyber Security/Cloud Security
  • Deliver product, technical, and security-related responses.

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