Cloud Operations Technician

at Hayne Solutions
Published July 23, 2022
Location Birmingham
Category Default  
Job Type Full-time  


Job Title: Cloud Operations Technician

Location: Midlands

Salary: £29,500 - £33,200 dependent on level of experience

Job type: Full Time

HAYNE Solutions is a leading Corporate Performance Management Software and Solution Consultancy with a combined 100 years' experience.

We work with finance professionals and departments to improve their effectiveness, efficiency and capability. We are a Microsoft Gold Partner and a Microsoft Cloud Solutions Provider with a high growth ambition and success in both Managed Services and Consulting.

Seeking a personable and talented professional to join our progressive HAYNE Cloud team, taking part with the day-to-day cloud operations and implementations within a small team, ensuring a professional and consistent approach to the service management of customer solutions.

Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK

What will make you excel in the Role:

As the successful Cloud Operations Technician, you will have at least 1 years' experience in a similar role within an Azure environment and as a minimum hold a valid SC-900 or AZ-104 certification; consideration will be given to any candidate without Azure knowledge that has at least 3 years' experience in server operations and a transferable skillset.

The Candidate:

  • Windows Server administration
  • Azure IaaS administration
  • Familiar with Active Directory (AD DS/AADDS/DNS/GPO)
  • Backup & Recovery operations
  • Network Troubleshooting (LAN,WAN & VPN)

Desirable experience and skillset:

  • Microsoft Certifications: M365 Fundamentals MS-900, MS-100, Azure Fundamentals AZ-900, Azure Administration (AZ-104)
  • Power Automate / Logic Apps / Data Factory
  • Agile/Lean DevOps or Azure DevOps
  • Exposure to ITIL v4 service management
  • Microsoft 365 administration & security
  • Exposure to Cyber security or Information Security standards
  • Experience working in a managed services environment

Key Responsibilities and Accountabilities:

  • Working with the cloud operations team to maintain customer environments
  • Perform routine operational checks; responding to issues and escalating where necessary
  • Working with the team to ensure the security, stability and availability of customer cloud solutions; this includes performance and capacity planning
  • Assist with upgrading, installing, and configuring monitoring solutions
  • Providing 2nd line cloud support to the Helpdesk team
  • Working with the operations team to continually improve and refine cloud operations processes, using automation where possible
  • Assist with maintaining documentation
  • Proactively monitor infrastructure, systems, networks and processes
  • Some on-call/shift work to support the cloud operations team e.g. out of hours patching
  • Other duties and responsibilities as dictated by the operations manager


  • 27 days holiday
  • HHHjoijoealthcare
  • Expensed iPhone
  • Death in service cover.

The role comes with a generous package made up of basic salary, bonus and excellent benefits, this is a fantastic opportunity for you to join a growing, high performing team.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of: DevOps Administrator, Systems Developer, Systems Support, Systems Architect, Technical Support, Software Support, Lead Systems Support, Coder, Software Architect, Systems Manager, Coding, Infrastructure Engineer, DevOps Engineer may also be considered for this role.

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