Technical Team Lead – FNS

Published October 29, 2022
Location York
Category Default  
Job Type Full-time  

Description

Job Details: Technical Team Lead - FNS

Full details of the job.

Vacancy NameTechnical Team Lead - FNS Vacancy NoVN077 Employment TypeFull-Time LocationYork Type of VacancyPermanent Job Description (external use)

Technical Team Lead - FNS

Job Purpose

The Technical Team Lead within the FNS team is a key technical expert within Redcentric Cloud Services, working to improve the management, maintenance and operation of network infrastructure for the benefit of the company and its customers. The role holder ensures that the team is meeting service level agreements and applies technical innovation in order to achieve targets and improve productivity. You will work with colleagues, other internal teams, and customers, to deliver high quality connectivity and managed services. We aim to deliver excellent levels of performance and service availability, improving efficiency by deploying the latest technologies and adopting modern tooling, including increasing levels of automation. The role requires excellent communication skills, deep technical knowledge, and the ability to apply the latest skills to constantly evolving services, working closely with the architecture team.

Key Responsibilities

  • Be able to effectively deploy and maintain a broad range of network equipment, including switches, routers and firewalls, from a wide variety of different equipment vendors
  • Have broad experience of different network management/monitoring platforms and tools
  • Be able to balance the conflicting demands of routine tactical/operations work with strategic projects
  • Understand security architecture, implement and maintain effective security policies and practices
  • Create a great customer impression of the company's technical skills, dedication, method and approach
  • As a Technical Lead you will set high standards and share your knowledge with the team
  • Work to industry best practices and meet the company's obligations under various compliance standards
  • Create high quality documentation of internal processes and systems, develop/mentor junior engineers
  • Embrace industry trends, improve internal processes and constantly evolve tooling

This list of responsibilities is not exhaustive, and the role holder is expected to reasonably take on any other responsibilities required.

Requirements

Skills

  • Developed technical skillset, able to work closely with architectural experts and management
  • Demonstrate CCNP level knowledge of network technologies (certifications beneficial, but not required)
  • Deep knowledge of network security practices and risk management
  • Clear and concise verbal/written communication skills
  • Prior background providing network connectivity, managed services, data centre infrastructure
  • Experience of Cloud infrastructure and connectivity solutions, virtualisation platforms

(AWS, Azure, Google Cloud Platform, DirectConnect and ExpressRoute, VMware)

  • People and task management

Knowledge

  • A thorough understanding of core network and security principles
  • Broad knowledge of switched, routed and wireless networks (running on different vendor hardware)
  • Deep understanding of WAN networking, MPLS, and routing protocols such as BGP, OSPF
  • Be able to configure and troubleshoot VPN technologies and IPSEC tunnels
  • Demonstrable experience working with a variety of firewall platforms and security enforcement solutions

(Checkpoint, Cisco ASA/Firepower, Palo Alto, Arbor PeakFlow)

  • Experience with Cisco/Meraki cloud-managed switches, firewalls and access-points
  • Familiarity of working practices in data centre environments
  • Knowledge of network configuration automation and templating tools, e.g. Ansible, Puppet
  • Understanding of network/systems architecture and design principles
  • Excellent knowledge of UNIX operating systems, preferably with some scripting ability, e.g. Python/Shell
  • Experience of network monitoring and trending platforms

(Nagios, Observium, LibreNMS, PRTG, ElasticStack, Splunk)

  • Knowledge of relevant industry trends and embracing of new technologies/developments
  • Keen commercial awareness and understanding of business priorities
  • Knowledge of multi-tenant and service provider environments highly advantageous

Behaviours

  • Sets and insists on the highest standards with a focus on continual development and improvement
  • Has an eye for details, demonstrates passion in technical work and seeks to learn new skills
  • Be able to multi-task and work concurrently on a range of diverse issues
  • Open mindedness, embraces profitable diversity
  • Takes the initiative and can work autonomously with limited guidance/supervision
  • Ability to make pragmatic decisions and delegate where appropriate
  • Well organised and accomplishes work in a timely manner
  • Able to see bigger picture and map out a constantly evolving vision for the progression of the team
  • Flexible, helpful, willing and responsive
  • Motivated, positive, can-do attitude
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